AI
Boty
BT
Boty Team
April 10, 2026 · 5 min read

How to Collect Attendee Info with Your Boty

You just wrapped up a 200-person conference. The talks were great, the energy was high, people were genuinely interested in what you do. Now you're back at your desk, and you realize: you have almost no way to follow up with any of them.

Maybe you passed around a clipboard with a sign-up sheet. Half the handwriting is illegible. Maybe you set up a Google Form and taped a QR code to the registration desk. Twelve people filled it out. Maybe you just hoped people would remember to email you. They didn't.

This is the gap between running a great event and actually capturing its value. The conversations happen, the interest is real — but the contact information disappears the moment people walk out the door.

What if the same bot that answers your attendees' questions could also collect their info for you — automatically, mid-conversation, without any extra effort on your part?

That's exactly what Boty's intake questions do.

What Are Intake Questions?

Intake questions are custom prompts you configure in your bot's settings. When someone chats with your Boty, the bot asks these questions naturally during the conversation — collecting names, emails, phone numbers, or any information you need.

Unlike rigid registration forms, intake questions feel like part of a real conversation. Your visitor is already chatting with the bot, asking about your event schedule or parking or menu. At a natural point, the bot says something like: "Before you go, can I ask you a few quick questions?" Then it asks your questions one at a time, right inside the chat.

Visitors can answer, skip, or go back to a previous question. Nothing is forced. When they're done, the bot asks if they'd like to send their details to you. If they say yes, you get notified immediately. If they leave without confirming, you still get their responses after an hour — so you never lose a lead.

Three Ways to Use Intake Questions

1. Event Registration and Follow-Up

You're organizing a workshop and want to know who's coming and how to reach them afterward. Set up three intake questions:

  • "What is your name?"
  • "What is your email?"
  • "Are you attending the morning session, afternoon session, or both?"

Every attendee who chats with your bot about logistics — timing, parking, what to bring — also gets asked these questions. You end up with a clean contact list without chasing anyone down.

2. Service Inquiries

You run a catering business and your Boty answers questions about your menu, pricing, and availability. Add intake questions like:

  • "What is your name?"
  • "What's the date and type of your event?"
  • "What is your phone number?"

Now every person who asks about your services automatically becomes a lead in your dashboard — with the context of what they were asking about.

3. Course and Workshop Signups

You teach yoga classes and use Boty to answer questions about schedules and pricing. Your intake questions:

  • "What is your name?"
  • "Have you done yoga before?"
  • "What is your email so we can send you the class details?"

You're not just answering questions anymore — you're building a student list while you sleep.

How to Set It Up

Setting up intake questions takes about two minutes in your Boty dashboard:

Step 1: Open your bot settings. Go to your bot's settings page and find the "Intake Questions" section.

Step 2: Enable intake questions. Flip the toggle to turn them on.

Step 3: Add your questions. Click "Add Question" and type your question. You can add up to 10 questions and reorder them by dragging. Boty also offers one-click suggested questions for the basics — name, email, and phone number — so you can add those instantly.

Step 4: Customize your messages. Set a prompt message (what the bot says before asking questions) and a completion message (what the bot says after the visitor confirms). The defaults work well, but you can personalize them for your event or brand.

That's it. Save, and your bot is now collecting info from every conversation.

What Happens When Someone Submits Their Info

When a visitor confirms they want to send their details to you, two things happen:

  1. You get notified instantly. An email arrives with the visitor's answers, which question they responded to, and a link to the full conversation. If your bot is connected to WhatsApp, you get a WhatsApp message too.

  2. The lead appears in your dashboard. Go to the "Leads" tab on your bot's page to see every submission. Each entry shows the visitor's answers, a timestamp, and a link to the conversation. You can export everything as a CSV for your CRM, mailing list, or spreadsheet.

Even if a visitor answers some questions but leaves without confirming, you're covered. After one hour, Boty automatically sends you whatever they provided — marked as "auto" so you know they didn't explicitly confirm. No lead falls through the cracks.

Why This Works Better Than Forms

Registration forms are a dead end. You send a link, people open it, see five fields, and close the tab. Response rates for standalone forms at events hover around 10-15%.

Intake questions are different because they're embedded in a conversation the visitor is already having. They came to ask about parking — and while they're there, answering three quick questions in the same chat feels effortless. There's no separate form to open, no context switch, no friction.

The result: you capture leads from people who would never have filled out a form.

Start Collecting Info Today

If you already have a Boty, go to your bot settings and enable intake questions right now. It takes two minutes, and every future conversation becomes an opportunity to capture a lead.

If you don't have a Boty yet, create one for free. Paste in your event details, add a few intake questions, and share the link. Your attendees get instant answers, and you get their contact info — automatically.